eSnips Forums

Firstly, I would like to suggest a section in the forums for Troubleshooting.

Secondly, I need some help. I've recieve problems logging on to the eSnips toolbar I've just downloaded.

The return error after attempting to login was this:
Code:

Unknown error 0x800A1518

Hi -

It could be either a firewall or a proxy problem....if you are trying to use the software from work, there might have a firewall/ proxy server that blocks you from doing that.
If you have access to the firewall's settings, you should allow access to the toolbar.
OR - you can also delete cookies and temp files, then refresh - see if that helps...

let us know what happens.

Lonnie

I am using it from my home computer, without any firewall. Not even the windows firewall.

Cookies deleted, temp folder cleared, restarted IE and it still doesn't work.

you are getting the same error message that you posted at the top?

Bingo. Yep